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BoatTrader.com > Help Center
BoatTrader.com Help Center

Place An Ad


What is your refund policy?

BoatTrader.com offers affordable, competitive pricing for advertising that provides wide exposure for the item you are selling. Effective enhancements are available to improve the chances of a buyer noticing your Ad. BoatTrader.com, therefore, does not offer refunds on advertising fees once an ad has been activated.

At your request, we will:

  • Correct any mistakes we have made in the ad at no charge
  • Correct mistakes that you made during submission of the ad at no charge
  • Make enhancements to your ad for an additional charge

BoatTrader.com will provide a refund only for the following reasons:

  1. Your Ad has not been posted and you wish to cancel the Ad.; OR
  2. You mistakenly ordered and paid for duplicate Ads through BoatTrader.com and wish to cancel, and obtain a refund on, the duplicate(s) only. BoatTrader.com will not, however, provide a refund on the original Ad.

BoatTrader.com is not responsible for, and will not provide refunds for any other reason, including but not limited to, a change of mind regarding ad content or enhancements, or errors or omissions in ad content or enhancements. We will make every reasonable effort to satisfy our advertisers but we are not responsible for lack of response to an ad, lack of inquiries or offers to purchase the item. If the item has been sold via another means, the advertiser may cancel the ad, but will not receive a refund, either in whole or in part.

HELP TOPICS

Place An Ad

Who can sell a vessel on BoatTrader.com?
How do I put a photo on the Internet?
How long will the ad stay online?
What if I want to change the price or something else about my ad?
Where do I place a "wanted" ad?
I'm still stumped, help?
What is your refund policy?

Advertising

How can I advertise services or products of interest to boaters on your site?

Search

How do I find boats near my home?
Why can't I find the ads I want?
What if I still can't find what I want?
How does the search form work?
Is there more help available?

Magazines

Is Soundings on the site?
Can I place an ad in Boat Trader Magazine?

General

What's the E-Mail Notifier?
Is there more help available?
How do I find a dealer near me on your site?
Do you have information about boats onsite?
What is the Price Checker?
Why are parts of the page cut off or hard to see? It used to look better.
I use WebTV and have a hard time reading the site, why is that?
I am concerned about the growing use of "cookies" in the computer industry and have turned them off on my machine. However, I now cannot access some of my favorite features on BoatTrader, how do I fix this?
How do I report FRAUD?
What is Click to Call?

My Marina

What is My Boats?
Do I need another password for My Boats and what is the profile?
Why should I join?
What is a saved search?
How does the Saved Boats feature work?
What is "My Place an Ad"?

CONTACT US

Send Us Email
Use our online form to reach customer service by email.
Email Us

Call Us by Phone
Use our toll free number to speak to a customer service representative.
Call Us
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